Complimentary Resource Sharing and Learning Platform for Corporate Flight Attendants
Complimentary Resource Sharing and Learning Platform for Corporate Flight Attendants
Founder | The CFA Connection
Founder/President | Sājet Solutions, Inc
Adjunct Instructor | Embry-Riddle Aeronautical University
Retired Chief Flight Attendant | Private Owner
Consultant/Strategic Marketing Analyst | In-Flight Crew Connections
Co-Chair Planning Team | CCREW Exchange
Committee Liaison | The POC CFA Scholarship Award
Scott began his aviation career in 1988 as a commercial flight attendant and made the transition into business aviation in 2001 as a freelance corporate flight attendant. Prior to aviation, he began his service industry career in hotel management as a service specialist, troubleshooter, and trainer. He has extensive training in culinary, fine dining, service and business etiquette. He is experienced in virtually all facets of business aircraft and also has extensive experience organizing and “streamlining” flight department procedures and managing crewmembers in a variety of flight operations.
Scott is a part-time instructor for Embry-Riddle ERAU OPE (Office of Professional Education) online aviation courseware. He serves on The CCREW Exchange Planning Committee, is the past Chair NBAA Flight Attendants Committee (National Business Aviation Association. He was a founding member of the steering committee for the creation of a European Flight Attendant Committee and European Cabin Service Conference, and currently serves on the committee’s Advisory Council. He is the former director of a major crew staffing company, a lead trainer and program development manager for a major training company (2004-2013), and former co-owner of Corporate Flight Solutions (2001 - 2009).
He is a regular blog contributor featured on the Sājet Portfolio page. Scott is the founder and moderator for the The CFA Connection (a complimentary Corporate Flight Attendant resource sharing and learning platform), and continues to be a featured speaker at numerous conferences, conventions, and forums around the world, and currently flies for a G550 private owner as Chief Flight Attendant.
Scott has extensive experience with creating customized cabin safety and inflight service standards for business aviation flight departments, as well as coordinating the successful transitions of flight operations such as; FAR91 to FAR125, focusing on cabin safety standards and regulations, performing redundancy evacuation drills to ensure FAA approval, compliancy, and implementation. He provides personal travel safety, passenger cabin safety and professional career enhancement workshops.
Certifications/Accreditations:
• American Heart Association BLS (Basic Life Support) Certified Instructor
• ServSafe® Food Protection Manager Certification
• FAU Hospitality and Tourism Management Certification
• Moore Life Leadership Program Certification
• OSHA GHS | Hazard Communications 29 CFR 1910.1200
• General Aviation Security Course | TSA and AOPA Certification
• DASSP | DCA Access Standard Security Program - Flight and FBO Ops
@scott_d_arnold
A 5-part blog series by Scott D. Arnold. Scott covers everything from what is the correct title for a CFA, misusing the word "certification" when it comes to your training, and all of the conflicting and inaccurate information regarding cabin safety training and recognition in business aviation.
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